Daimler India Commercial
Vehicles (DICV), the wholly owned subsidiary of Daimler Truck AG (“Daimler
Truck”) today announced the further expansion of the BharatBenz sales and
service network in the North, Northeast and Southern regions of India with 5
new 3S dealerships. The BharatBenz sales and service network now comprises of
over 320 locations, strengthening the presence of the brand and customer
service across the country.
The 5 new BharatBenz
network locations were inaugurated in Trichy (Tamil Nadu), Moradabad (Uttar
Pradesh), Jindh (Haryana), Aizwal (Mizoram), and Dimapur (Nagaland). The
company has also opened an exclusive spare parts outlet in Vandalur, Chennai,
Tamil Nadu.
These new BharatBenz
dealerships are strategically located closer to National and State highways to
deliver quick and reliable service to customers. These state-of-the-art
facilities have been designed to offer customers comprehensive solutions with respect
to sales, service, and spare parts for BharatBenz’s entire range of commercial
vehicles, and also offer them a unique experience at the respective locations.
Speaking
on the development, Mr. Sreeram Venkateswaran, President, and CBO of Daimler India
Commercial Vehicles, said, "India’s infrastructure
development is on an upward trajectory, which is a great sign for the
commercial vehicle industry. This is aiding a faster reach to all markets.
Having crossed 320 sales and service locations, we will continue to expand our
sales and service footprint in the coming months to achieve 350 network
locations by the end of 2023. This will enable our customers to experience our
products and services when and where they need them. Our aim is to ensure
BharatBenz sales and service is accessible to our customers in all the
locations that are important for their fleet operations and support them
efficiently. With a cumulative of 30 BharatBenz locations in Uttar Pradesh and
Haryana, 32 in Tamil Nadu and 11 in the Northeast we are capable of servicing
over 6 lakh vehicles per annum with our 8000 skilled service technicians across
the country to ensure our customers receive the best service possible in these
regions.”
Spread over 51,000 sq-ft,
the new BharatBenz dealership in Moradabad is the 20th active 3S dealership in
Uttar Pradesh and caters to important districts like Amroha, Bijnor, Rampur,
Bareilly, Pilibhit, Shahjahanpur, Hapur, Bulandshahr and more. This facility is
equipped with a capacity to serve approximately 2400 vehicles per annum. In
northern India, BharatBenz recently inaugurated its 10th sales and service
location in Haryana. The new 3S dealership in Safidon is located on the State
Highway (SH-14) connecting the cities Jindh and Panipat.
BharatBenz has also
augmented its presence in other regions, establishing 11 active network
locations in the North-East. After expanding in Assam earlier this year, DICV
recently expanded its presence on the National Highway connecting Silchar and
Aizawl in Mizoram and connecting Dabaka in Assam to Kohima in Nagaland.
In DICV’s home state of
Tamil Nadu, BharatBenz now commands an impressive 32 sales and service
locations providing integrated service support to customers with an average, 70
km distance between the two service locations. The latest 3S facility in Trichy
is spread over 1.52 lakh sq-ft with a capacity to serve more than 2500 vehicles
per annum. Furthermore, the facility offers a huge customer lounge with 10
resting beds installed for the convenience of truck drivers, as well as making
it easy for the drivers to view the workshop if they would like to monitor the
progress of their vehicle being serviced.
BharatBenz dealerships are located on leading national and state highways on the Golden Quadrilateral, providing ease and flexibility to every type of customer across the length and breadth of India covering the North-South and East-West corridors. Each location is selected to be within 2.5 hours of customers’ reach.
