Customer - Centric Approach
Customer - Centric Approach
Mr. Hardik Solanki
Sales & Mktg. Director
Nilkanth Engineering Works
Do you believe that Indian economy is passing through low ebb of the economic activity?
There is some pessimism in the Indian economy. Various reports and the general market condition indicate this.
What is the reason?
The Indian economy looked pessimistic from the beginning of the year 2019 mainly because it was election year. The Industrial community were cautious about the formation of the new government and the fiscal policy new government would announce. Hence there was general slowdown.
How did you face the present situation?
With over 3 decade of experience and in depth knowledge of the product, our company has been able to provide innovative solution to the ever changing needs of the construction industry throughout the globe.
As you know Nilkanth Engineering Works prides in serving their customers with cost effective, user friendly and easy to maintain Equipment range consistently.
So with our customer centric approach we did not have any problem with macro level slowdown.
How is your product range doing especially your flag ship product?
With our range of Concrete Batching plants and Mixers and Silos we are doing extremely well. The word of mouth from our customers gives us the best promotional support and we have consistent repeat orders coming from them and their references.
Have you added any new features to delight your customer?
Nilkanth Compact Concrete Batching Plants, which reflect Nilkanth's manufacturing culture based on high technology and experience since 1982 has always delighted their customers.
We have upgraded in our automation control system in accordance with today's era,
Some following value addition is already done for our customers;
- Easy transportation and logistics (only one 40 feet trailer Required)
- Easy and fast installation with modular design (within 5-6 hours)
- Less man power required at erection site.
- Less land area (35/15 feet Required)
- Many more features keeping in mind customer requirements.
www.nilkanthengg.com
Current Issue
02-2026
